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Customer satisfaction is our priority; please record an unboxing video for exchanges/refunds.
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Refunds apply only for damaged, defective, wrong, or undelivered items.
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Requests must be made within 48 hours of delivery with items unused & in original packaging.
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Custom/personalized and sale/clearance items are non-refundable.
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To request a refund, contact us via email/WhatsApp with order details & photos.
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Refunds are reviewed in 2–3 business days and credited within 7–10 business days if approved.
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Return shipping is customer’s responsibility unless the error is ours.